Terms of delivery

Click here to download the general terms and conditions of the Metaalunie.
And here to download the conditions fof the Metaalunie for pirvate purchases.

New customers pay on the basis of prepayment. If you want to pay on billing, you can contact us by telephone to discuss any options.
However, the first payment always remains on the basis of prepayment.
If you have an order in which large amounts or a high prices are involved, we recommend that you contact us by telephone.

Smeertechniek Rotterdam reserves the right to convert customers who pay on the basis of invoicing to prepayment / direct payment.

In stock? Ordered before 15:00 is shipped within 24 hours. Weekends are excluded from this.
Stock and delivery times are always subject to interim sales and unforeseen circumstances.
If there is a delivery time for an item, you will receive a new order confirmation by e-mail to the e-mail address registered/provided by you.
If you want to cancel the order based on the changed delivery time, we request that you notify us within 24 hours.

Price agreements and discounts within your website account may differ from previously made agreements. In this case, we recommend that you contact us.
Unfortunately, some agreements cannot be applied to the webshop.
In that case we will advise you to place these orders / requests by email or by telephone.
If you nevertheless choose to place the order via the webshop, we will maintane the prices as stated in the webshop.

Delivery times:

We try to keep as many of our standard products in stock.
Unfortunately, it is possible that the product is out of stock or out of stock.
Of course this does not mean that you cannot order these from us.

To give you a small indication of ​​what to expect when a product is not in stock, below is a list of average delivery times:

ILC items = 8 to 10 weeks
MATO articles = 6 weeks
Abnox items = 4-5 weeks
Pressol articles = 3 weeks
Dropsa items = 2 to 6 weeks
Meclube articles = 2 weeks
Graco items = 1 week (if in stock at Graco)
Assalub articles = always on request
Adams articles = 4-5 weeks
Trico items = 2-8 weeks
Simatec / Simalube = 3 weeks
Grease nipples = 3 weeks
Uni articles = 3 weeks

Naturally, all these delivery times are subject to unforeseen circumstances.
All delivery times mentioned are guidelines and may vary per article.

You can always contact us if you have a question regarding the delivery time.